You run a business and are good at what you do. No doubt, as with most businesses, your computer system is a vital part of the smooth running of your business. Whether it is your secure internet access, email, running your accounting or the many more things they do we all take them for granted when they are working. When a problem arrises, or you need a new feature, those who have an IT manager will call on him/her to resolve it and get you up and running quickly... but what about those who do not have an IT Manager? very often they go into panic mode and search for someone to help them resolve the problem. Under such pressure wrong choices are made often because of the time pressure the user is under to get their system working again and our engineers often end up picking up the pieces down the line.

Our team of qualified and experienced engineers have been fulfilling the role of IT Manager for many small businesses over more than 20 years. If you have a problem you can just pick up the phone, speak with an engineer you will know and have it resolved quickly and efficiently.

Support Agreement

A support agreement provides the answer. For a small agreed monthly fee relative to your requirements and the type of computer system you have, you have access to our team of engineers during business hours to discuss or resolve any issues as they arrise.

Why arrange a Support Agreement?
It makes sense from both sides. On your side you get the benefit of prompt help and advice from an IT Manager yet only pay a fraction of what it would otherwise cost and only pay for what you need... think of it as like insurance with no big cost hits to bare. Simple, effective and inexpensive.

From our point of view it allows us plan in advance to have the resources available to meet your needs and as we can spread this over many customers there are economies of scale we pass on to you.

Some of the services we offer include:

• Technical Service and Support for new and existing equipment
• Supply/install of computer and Server equipment
• Supply and Installation of Structured Cabling, Hubs, and Switches
• File and Printer Sharing
• Internet Connectivity
• E-Mail (Office and Internet)
• Dial-in / VPN/ Remote Desktop/Email Connectivity for Remote Workers
• Network Protection - Firewalls
• Backup solutions
• Network Anti-Virus/Spam Protection
• Network Faxing
• Inter Office Connectivity (Remote Desktop/Terminal Services)
• Remote Network Management
• Mobile solutions
• Smart Phone connectivity
  

Call Paul or Stephen to discuss your system and requirements.
We can then provide you with a quotation.